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GENERAL TERMS AND CONDITIONS
§ 1 Scope
The following General Terms and Conditions apply to all purchase contracts concluded via our web shop at the domain www.Impressaura.com.
Contracting party is:
Tsgereda Kelati, Hainer Weg 80, 60599 Frankfurt am Main
Managing Director: Tsgereda Kelati
(Customer support only via email)
Web: www.impressaura.com
Email: hello@impressaura.com
§ 2 Subject of the contract
The items listed in our online shop represent a non-binding catalog. Standard shipping: All items have a standard shipping time of 3-8 days.
§ 3 Conclusion of contract
The customer can place items from our product catalog into their shopping cart by clicking the "Add to Cart" button, provided the item is in stock. By clicking the "Place Order with Payment" button, the customer submits a binding offer to purchase the item in the shopping cart. Confirmation of order receipt and acceptance of the order will be sent via automated email immediately after the shopping cart has been submitted. The contract for the purchase of the item is concluded with this order confirmation. Before clicking the "Place Order with Payment" button, the customer can review the contents of the shopping cart and the personal data provided and make changes at any time by selecting the respective order step, as well as correct any input errors.
§ 4 Prices, Payment
The prices we quote are gross prices including all statutory price components, including applicable VAT, plus shipping costs. The shipping costs can be found under "Delivery." The actual shipping costs will be displayed to the customer before completing the order process. The following payment methods are available: PayPal, prepayment (bank transfer), and payment with KLARNA.
§ 5 Right of withdrawal
Customers who are also consumers have a statutory right of withdrawal in distance selling. Consumers are natural persons who enter into a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity. Information on the right of withdrawal, in particular on conditions, time limits and procedures for exercising the right of withdrawal as well as the model withdrawal form can be found under the menu item "Right of withdrawal". The right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery. Opened and used cosmetics cannot be returned for hygiene reasons if the usual method of application is direct contact with the body, such as lipsticks. The customer should therefore consider whether they wish to keep the product before use.
§ 6 Shipping
The goods we offer will be shipped within 3-8 business days after receipt of payment.
§ 7 Liability for defects
The customer’s liability rights for defects are governed by statutory provisions.
§ 8 Disclaimer
Customer claims for damages are excluded, unless they involve claims for damages resulting from injury to life, limb, or health, as well as liability for other damages based on an intentional or grossly negligent breach of duty by us or our vicarious agents. Furthermore, liability for the breach of obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the customer may regularly rely remains unaffected. In the event of a slightly negligent breach of these contractual obligations, we are only liable for the foreseeable damage typical for the contract, unless the customer's claims for damages result from injury to life, limb, or health.
§ 9 Retention of title, offsetting
If the customer is a consumer, we retain ownership of the purchased item until the purchase price has been paid in full. If the customer is an entrepreneur exercising his commercial or independent professional activity, a legal entity under public law, or a special fund under public law, we retain ownership of the purchased item until all outstanding claims arising from the business relationship with the buyer have been settled. The corresponding security interests are transferable to third parties. The customer is only entitled to offset if the counterclaims have been legally established, are undisputed, or are recognized by us, and are based on the same contractual relationship.
§ 10 Storage
Contract text We store the contract text and the customer data necessary to process the purchase contract. We do not share this data with third parties without authorization. The data will be deleted after the contract has been processed and after the statutory warranty period has expired. The customer can inquire at any time and via any available communication channel whether and what data we have stored.
§ 11 Final provisions
All contracts with us are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. The choice of law applies to consumers only to the extent that it does not restrict consumer protection standards in their home country (favorability principle). For all legal transactions in which a consumer is not involved, our place of business is agreed as the place of jurisdiction.
Terms and Conditions for Pre-Order
(Impressaura Exclusive Club) in addition to the Terms and Conditions
- Pre-orders are marked in the product.
§ 6 – Pre-orders
(1) The provider offers the opportunity to purchase certain products on its website as part of a so-called pre-order. A pre-order involves the conclusion of a purchase contract for goods that are not yet in the provider's inventory or are in production at the time of the order.
(2) The delivery dates specified in the pre-order are estimated and may be postponed due to production or delivery delays. The provider undertakes to inform the customer immediately should the shipping date change significantly.
(3) Payment of the purchase price is due upon completion of the order process, even for pre-orders. The customer expressly agrees that delivery will be made at a later date. Immediate shipment after receipt of payment is not possible for pre-orders.
(4) The statutory right of withdrawal pursuant to Section 355 of the German Civil Code (BGB) remains fundamentally unaffected. However, the withdrawal period begins only upon receipt of the goods, in accordance with Section 356 (2) No. 1 of the BGB.
(5) Should the provider be unable to deliver the ordered goods due to unavailability of the goods, force majeure, or other unforeseeable circumstances, the provider is entitled to withdraw from the contract. In this case, the customer will be informed immediately, and any payments already made will be fully refunded within 14 days.
§ 7 – Exclusion of the right of withdrawal and exchange for custom-made products
(1) There is no right of withdrawal for contracts for the delivery of goods,
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which are not prefabricated and
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for the production of which an individual selection or determination by the consumer is decisive , or
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which are clearly tailored to the personal needs of the consumer ,
pursuant to Section 312g Paragraph 2 No. 1 BGB.
(2) This particularly applies to products that are custom-made or personalized (e.g., with colors, names, designs, dimensions, etc.) for the customer. By placing an order, the customer expressly acknowledges that in these cases, a right of withdrawal does not apply.
(3) The exclusion of the right of withdrawal will be clearly communicated to the customer before placing the order, e.g. in the product text or by a corresponding declaration during the checkout process.
(4) An exchange of individually manufactured or personalized goods is also excluded , unless there is a defect within the meaning of the statutory warranty (§§ 434 ff. BGB).
