Right of withdrawal

Customers who are also consumers are entitled to a statutory right of withdrawal. Consumers are natural persons who enter into a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity.

-Beginning of the cancellation policyYou have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of cancellation, you must inform us (Muse Design - Kelati, Hainer Weg 80, Apt. 4.3, 60599 Frankfurt am Main, email: hello@impressaura.com) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, your fax or email). You may use the attached model cancellation form for this purpose, but this is not mandatory.

To meet the deadline, it is sufficient for you to send your notification of your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have canceled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods other than what is necessary to check their quality, properties, and functioning.
-End of cancellation policy-

The right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery.

Sample cancellation form (If you wish to cancel the contract, please fill out this form and return it.)

To:

Muse Design - Kelati, Hainer Weg 80, Apt. 4.3, 60599 Frankfurt am Main

Email: hello@impressaura.com

I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( ) Ordered on ( )/received on ( ) Name of consumer(s) Address of consumer(s) Signature of consumer(s) (only if notification is made on paper)

Date